Acceptable Use Policy

01Overview

This Acceptable Use Policy explains the rules for using Grit Board. It applies to customers, users, invited players, and anyone accessing the website or service.

Grit Board is built for lawful sales management and gamification. It must not be used to violate laws, rights, security, or workplace obligations.

02How This Policy Fits

This policy forms part of the Terms of Service. If it conflicts with the Terms about what use is allowed, this policy controls.

We may update this policy as the product changes. We will update the date at the top, and we will email customers if a change materially narrows what is allowed.

03Lawful Use

You may use Grit Board only for lawful business purposes and in compliance with all laws and regulations that apply to your organization, your users, your sales representatives, and the data you upload or sync.

04Data Rights

You must not upload, sync, or process personal data unless you have the legal right to do so. This includes responsibility for any privacy notices, consents, employment notices, workplace monitoring disclosures, and internal approvals required for sales-rep data.

You should not upload sensitive personal data unless it is lawful, necessary, and covered by appropriate notices and consents.

05Prohibited Conduct

You may not use Grit Board to do any of the following.

• Violate laws, regulations, contracts, privacy rights, intellectual property rights, or employment obligations.
• Harass, discriminate, retaliate, or make unlawful employment, compensation, disciplinary, or termination decisions.
• Upload malware, attempt unauthorized access, bypass security controls, scan systems without permission, overload infrastructure, or interfere with service operation.
• Scrape, resell, reverse engineer, or build a competing service from Grit Board, except where law expressly prohibits that restriction. This does not limit your right to export, keep, and use your own data.
• Remove proprietary notices, misuse Grit Board branding, or claim that Grit Board has endorsed your organization without our written permission.
• Upload data you are not authorized to process or connect third-party systems without proper permission.
• Misrepresent Grit Board outputs as legal, HR, financial, or compliance advice.
• Use Grit Board's invitations, Slack alerts, or email notifications to send unsolicited, misleading, or unauthorized messages, or to invite people who have not agreed to appear on your team's boards.

06Game & Economy Integrity

The boards only mean something if the numbers are real. You may not do any of the following.

• Falsify, inflate, or manipulate uploaded or synced numbers — including knowingly uploading data you know to be wrong — in order to move a board or mint Grit Coin.
• Collude to farm points, props, bounties, or Grit Coin, or use scripts or automation to do so.
• Use props, bounties, reward names, or any other text field in the product to harass, demean, or single out a coworker, or to post content that is unlawful or infringes someone's rights.

07Human Review

Grit Board produces boards, scores, ranks, and Grit Coin balances from the data and settings you give it. The output is a game score, not an assessment of a person. You must not use it as the sole basis for an employment, compensation, disciplinary, or termination decision. A human who understands the underlying work has to review any such decision, and you are responsible for the employment-law and compliance analysis that applies where your reps work.

08Enforcement

Grit Board may investigate suspected violations of this policy and may suspend, limit, or terminate access where we believe use of the service creates legal, security, operational, or reputational risk. We may also remove or restrict access to content or data that violates this policy, the Terms of Service, or applicable law.

Where it is safe and practical, we will tell you what the problem is and give you a chance to fix it before we suspend or terminate. For serious cases — active abuse, a security threat, or a legal demand — we may act first and tell you afterward.

If we terminate a paid account for a reason other than your breach of these rules or the Terms, we will refund the unused portion of what you have already paid.

09Contact

Questions about this policy can be sent to hello@gritboard.io.