The Store & Grit Coin

01The Store in one look

Top: your wallet. Then How it pays — the exact earning rates, no black box — the reward shelf, and the team’s wallets. Your balance also rides in the app’s top bar on every board.

02Earning — automatic, like everything else

You never claim coin — it mints on its own whenever new data lands, from what you produced since the last update: each activity pays GC, wins pay out on their points, and hitting your weekly activity target drops a flat bonus on top. Clearing Climb levels mints bonus GC too. The rates on the panel are your team’s real ones (managers can tune the economy — see below).

Per-unit GC runs on the same pace plateau as the leaderboard — the exact same computation, not a second copy of the rule — so volume past 2–3× your pace mints at a discount too, the same way it scores points at a discount. The one payout that stays uncapped is the weekly target bonus: it’s judged on raw volume against your pace, because it’s a goal you either hit or didn’t, not a per-unit rate to farm.

03Spending

The shelf holds whatever your manager stocked — and the starter shelf shows the trick: the best rewards are often free. Leaving thirty minutes early, skipping a meeting, picking the team lunch, first pick of the hot leads — perks cost the company nothing and reps genuinely chase them.

Hit redeem and the request goes to your manager’s fulfillment queue; the reward itself happens in the real world (Grit Board keeps score, your manager keeps the promise). A declined request refunds your wallet automatically, in full. And a promise worth repeating: spending never touches your rank — the standings sort by points, never by balance, so there is zero penalty for actually using your coin.

04For managers

1. Stock the shelf. A reward is a title, a price, and optionally a stock limit. Start with perks (free, instant, popular) before anything that costs money.
2. Work the queue. Redemptions land as pending — fulfill when you’ve delivered the reward, or decline (which refunds the rep instantly and in full).
3. Tune the economy, or don’t. Three earn presets — behavior-heavy, balanced (the default), outcome-heavy — set how GC skews between activity and wins. Most teams never touch this; the outcome preset carries its own on-screen caution, since paying mostly on closed deals brings back the top-heavy problem GC exists to fix. Until you save this panel for the first time, your mint rates track your scoring weights automatically — the moment you do save, they freeze at whatever they were, so a later change to points weights (repricing the board, running PRICE FROM PACES) can’t quietly move the prize budget out from under you. A chip on the panel always shows which mode you’re in — derived or frozen — and a frozen panel has a Follow scoring again button to undo the freeze and go back to tracking scoring weights live.

And read the tax note in the app before stocking anything with real-world value: rewards you give employees are usually taxable pay, gift cards always are (IRS Pub 15-B), so loop in payroll first. Perks sidestep the whole question — one more reason to start there.

05Common questions

“Can I cash out my GC?” No — by design. Coin is never sold, never redeemable for cash, and never transferable. That’s what keeps it a game (and what keeps it legally simple for your company).

“Does my wallet reset next season?” No. Points rank a season; coin is yours across them. Save up for the big shelf item — that’s the point.

“Why did my last upload mint so much / so little?” Coin pays on what’s new since the previous update, so a big upload after a quiet stretch mints a big batch, and a same-numbers re-upload mints nothing. It always evens out to the same total for the same work.

More questions? Write to hello@gritboard.io — a human reads it. There’s also a Grit Coin overview on the main site.